| End-User Resources |
Computing Division Helpdesk Off-hour Call Center instructions Enstore/dCache Systems At a Glance Link Enstore user performance guidlines |
| SSA Meetings |
Friday SSA/DMD Meeting minutes, old link Friday SSA/DMD Meeting minutes current, new link |
| SSA Metrics | SSA metrics |
| SSA Tibs backup report | SSA Tibs Backup |
| Grid Computing Center Tape Library | Tape Library Project |
| "Screwdriverless" Enstore | Documentation |
| SSA Checklists |
Daily Weekly Monthly |
| SSA Service announcement form | Service Announcement Form |
| SSA Policies |
Policies on accessing user tapes Policy on deletion of user files Policy on updating a migration stand Policy on which tapes cannot be recycled Policy for handling selective CRC tapes marked readonly due to read error Policy on Storage Software Release procedures Policy on Noaccess and Notallowed tape procedures |
| Other Data |
Procedure for commissioning tape techonologies |
| Enstore Operations Manual |
Administration and Monitoring Trouble Shooting Guide Noaccess Guide Command Reference dCache Manual Public dCache Infrastructure & procedures Tab Flipping Procedure to find missing tape(s) in SL8500 Clobber 9940A's |
Test Administration Guide Test Trouble Guide Test Command Reference |
| SSA Support Document (not fully currrent) |
OCS - Operator Communications Software (only in support of needfile) DRIVESTAT - Drivestat Software Needfile - Needfile Service |
|
| STK ACSLS 7.1 Software Information |